Privacy Policy

Last updated: April 2026

Fikret's Driving School ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect the following personal information from you:

• Full name
• Phone number
• Email address
• Residential address or pick-up/drop-off location
• Date of birth
• Learner permit or licence details
• Payment information
• Lesson preferences and scheduling details

We collect this information when you book a lesson, contact us via phone, email, or our website booking form, or when you engage with us on social media.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To schedule and manage your driving lessons
• To communicate with you regarding bookings, changes, and updates
• To process payments and issue receipts
• To maintain records as required by law
• To improve our services and customer experience
• To comply with legal and regulatory obligations

3. Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to complete financial transactions
• With government or regulatory bodies when required by law
• With Roads and Maritime Services (Transport for NSW) as required for driving test bookings
• With professional advisers such as lawyers or accountants where necessary

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store personal information in secure systems and limit access to authorised personnel only. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. These may collect non-personally identifiable information such as browser type, pages visited, and time spent on our website. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a complaint, please contact us:

Fikret's Driving School
Sydney, NSW
Email: info@fikretdriving.com.au
Phone: 0450 396 369

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you wish to lodge a formal privacy complaint.